List of active policies

Full policy

Important Regulatory Notice

Please read this notice carefully before enrolling. It affects whether you can use this training professionally in your province.

Esthetics is a compulsory-certified trade in Manitoba, and cosmetology, including esthetics, nail care, and hair removal, requires a licence and membership with the Cosmetology Association in Nova Scotia. In Manitoba, a person may not legally perform esthetics services for fee, gain, or reward unless they are a registered apprentice or hold a valid Certificate of Qualification. Other provinces and territories regulate esthetics differently: some require registration or membership with a provincial body, and others have no requirement. Laser, IPL, and other advanced treatments may be subject to separate provincial or public-health rules.

Courses offered through Wrapture Beauty Academy’s online learning platform are certificate courses and programs, including professional development, continuing education, and hybrid programs with hands-on training. They are not accredited apprenticeship programs. Completion of one of these certificate courses, and receipt of a Certificate of Completion, does not:

• qualify you for licensing or certification in any province or territory;
• grant you apprenticeship credit with Apprenticeship Manitoba or any other provincial apprenticeship authority or regulator;
• authorize you to practise esthetics, or any regulated treatment, in any jurisdiction where it is regulated;
• guarantee employment, licensing, or the right to operate a business.

Looking for an accredited program? Wrapture Beauty Academy also offers in-person Esthetician, Nail Technician, and Skin Care Technician diploma programs in Winnipeg. These programs are registered under The Private Vocational Institutions Act (Manitoba) and provide the technical training recognized by Apprenticeship Manitoba. Details are on the Diploma Programs page.

You are responsible for confirming the licensing and scope-of-practice requirements in your province or territory before offering any services to the public. Full details are provided in Section 2 of this handbook.

By enrolling, you confirm that you have read and understood this notice.

About This Handbook

How to Use This Document

This Certificate Course Handbook is the complete reference for policies, procedures, and expectations at Wrapture Beauty Academy. It is housed on our website and linked from your Moodle learning dashboard.

Before you begin your course, you will be asked in Moodle to review and agree to a short set of policy acknowledgements. Those acknowledgements are summaries of the detailed policies contained in this handbook. The full versions below are the binding reference.

We strongly recommend reading the Important Regulatory Notice above and Section 2 in full before starting your course, particularly if you reside in a province where esthetics or the services you plan to offer are regulated.

Contents

• Section 1: Welcome to Wrapture Beauty Academy
• Section 2: Provincial Regulatory Status and Student Responsibilities
• Section 3: Admissions and Eligibility
• Section 4: Tuition, Payments, and Refund Policy
• Section 5: Student Responsibilities and Professional Conduct
• Section 6: Course Completion and Certification
• Section 7: Technology Requirements and Online Learning
• Section 8: Privacy and Data Protection
• Section 9: Accessibility and Accommodation
• Section 10: Intellectual Property
• Section 11: Complaints and Dispute Resolution
• Section 12: Changes to Policies
• Section 13: Contact Information

Section 1: Welcome to Wrapture Beauty Academy

Welcome to Wrapture Beauty Academy. We are pleased to support you in advancing your knowledge and skills within the beauty and aesthetic industry. Our programs are designed to provide professional education that combines practical knowledge, industry standards, and responsible practice.

The beauty industry is constantly evolving, and ongoing education is essential for professionals who wish to remain current, confident, and competitive. The courses offered through Wrapture Beauty Academy are intended to support both new and experienced professionals seeking to expand their skills and deepen their understanding of modern aesthetic treatments.

Our Educational Values

Our goal is to provide high-quality education that emphasizes:

• Professional standards
• Safety and sanitation practices
• Ethical treatment practices
• Respect for clients and colleagues
• Continuous learning and professional growth

Our Approach to Learning

Wrapture Beauty Academy offers flexible learning opportunities designed to support students across Canada. Online theory is self-paced: students may work through it at any speed, as long as it is complete by the course end date. For hybrid courses, theory must be complete at least 14 days before the first hands-on date.

Students are expected to actively engage with course materials, complete assessments independently, and apply the knowledge gained through training in a responsible and ethical manner.

What Our Courses Are and Are Not

Wrapture Beauty Academy’s online and hybrid courses are certificate courses. Some are professional development and continuing education courses for individuals who already hold the appropriate licensing, certification, or training. Others are hybrid certificate programs that combine online theory with in-person hands-on training and a practical examination. Where the Academy offers a certificate course delivered entirely in person, this handbook applies to it, with the refund rule for in-person courses in Section 4. Each course description states its prerequisites and format.

Our online courses are not:

• accredited apprenticeship programs under Apprenticeship Manitoba or any other provincial apprenticeship authority;
• approved training programs that satisfy compulsory trade-certification requirements in Manitoba or any other province;
• a substitute for the licensing, apprenticeship, or examination requirements of any provincial regulator.

Wrapture Beauty Academy’s certificate courses are currently exempt from registration under The Private Vocational Institutions Act (Manitoba). If a course becomes a registered program, its Student Enrolment Contract and the Act will govern fees, refunds, and withdrawal for that course and take precedence over this handbook.

Current courses are listed on the Online Courses, Hybrid Courses and In-Person Courses pages. The course description in effect on a student’s enrolment date applies to that enrolment.

Students who require an accredited or apprenticeship-eligible program should see our diploma programs or contact the Academy before enrolling.

Section 2: Provincial Regulatory Status and Student Responsibilities

Regulation of the esthetics trade varies significantly across Canada. In Manitoba, esthetics is a compulsory-certified trade and cannot be practised legally without a Certificate of Qualification or apprenticeship registration. In Nova Scotia, cosmetology, including esthetics, requires a licence and membership with the Cosmetology Association under the Cosmetology Act. In other provinces, including Saskatchewan, certification is voluntary. This section outlines the regulatory status in these three provinces and summarizes your responsibilities as a student.

Why This Matters

A Wrapture Beauty Academy Certificate of Completion confirms that you have completed an educational course. It does not grant you the legal right to practise esthetics for fee or reward in a province where the trade is regulated. Practising without the required provincial certification in a compulsory-certification province may result in enforcement action, including stop-work orders, administrative penalties, and fines.

Manitoba

Esthetician is a compulsory-certified designated trade in Manitoba, together with its two sub-trades of Nail Technician and Skin Care Technician. Individuals performing esthetics services for the public in Manitoba must be either a registered apprentice with Apprenticeship Manitoba or hold a Certificate of Qualification issued by the province. A business licence is also required for owners and operators of esthetics businesses.

Completion of a Wrapture Beauty Academy online course does not satisfy Apprenticeship Manitoba's technical training requirements, does not count toward apprenticeship hours, and does not qualify a student to challenge the provincial certification examination.

For current requirements, students should consult:

• Apprenticeship Manitoba (gov.mb.ca/apprenticeship)
• Esthetician Trade Profile (gov.mb.ca/apprenticeship/explore-trades/trade-profiles/esthetician.html)

Nova Scotia

In Nova Scotia, cosmetology, including esthetics, nail technology, makeup, waxing, and related services, is regulated under the Cosmetology Act. Membership and certification through the Cosmetology Association of Nova Scotia is compulsory for individuals who wish to perform cosmetology services for fee, gain, or reward, and certification must be renewed on an annual basis.

Separately, the Nova Scotia Apprenticeship Agency administers designated trades under the Apprenticeship and Trades Qualifications Act. Students intending to work in Nova Scotia are responsible for understanding both regulatory frameworks and complying with whichever apply to the services they wish to offer.

For current requirements, students should consult:

• Cosmetology Association of Nova Scotia (nscosmetology.ca)
• Nova Scotia Apprenticeship Agency (nsapprenticeship.ca)

Saskatchewan

In Saskatchewan, Esthetician is a designated trade, but certification is voluntary. Estheticians may earn a Journeyperson certificate through the Saskatchewan Apprenticeship and Trade Certification Commission, but it is not required to practise. Students intending to work professionally in Saskatchewan are responsible for confirming current requirements, including municipal and public-health rules, before offering services to the public.

For current requirements, students should consult:

• Saskatchewan Apprenticeship and Trade Certification Commission (saskapprenticeship.ca)

Other Provinces and Territories

In provinces and territories where esthetics is not a compulsory trade, certification may still be voluntary, recommended, or required for specific services (for example, advanced treatments, laser services, or services using prescription or restricted products). Municipal business licensing and public-health requirements apply in most jurisdictions regardless of trade status.

Students are responsible for independently verifying the requirements that apply to them in their province, territory, and municipality before offering services to the public.

Your Responsibilities as a Student

By enrolling in a Wrapture Beauty Academy course, you acknowledge and agree that:

• you are responsible for confirming the licensing, certification, and scope-of-practice requirements that apply to you in your province, territory, and municipality;
• you will not represent a Wrapture Beauty Academy Certificate of Completion as a provincial licence, trade certification, or apprenticeship credit;
• you will not offer services to the public that fall outside your current licensing, training, insurance, and scope of practice;
• you understand that regulatory requirements may change, and it is your responsibility to remain current with the rules that apply in your jurisdiction.

Limitation of Academy Responsibility

Wrapture Beauty Academy provides educational content in good faith. The Academy does not provide legal, regulatory, or licensing advice, and is not responsible for the consequences of a student practising outside of their jurisdiction's regulatory requirements. Information about provincial regulators is provided as a convenience and may change without notice. The regulator is always the authoritative source for current requirements.

Section 3: Admissions and Eligibility

Wrapture Beauty Academy offers professional education for individuals seeking to expand their knowledge and skills within the beauty and aesthetic industry. Students enrolling in courses are expected to approach their education with professionalism and a commitment to responsible practice.

Who Our Courses Are For

Wrapture Beauty Academy courses are appropriate for:

• Licensed or certified estheticians seeking continuing education
• Registered apprentices supplementing their training with additional professional development
• Beauty professionals working in salons, spas, or medical aesthetic settings
• Other professionals seeking to expand their knowledge of aesthetic treatments
• Individuals seeking certificate training in a specific treatment, such as laser, where the course description does not require prior licensing

Some courses may recommend or require prior experience, licensing, or training. Course descriptions will outline any suggested prerequisites. Students are responsible for ensuring they meet the prerequisites for the course they select.

Students from Regulated Provinces

Students residing in Manitoba or Nova Scotia, where esthetics services are regulated, are strongly encouraged to review Section 2 of this handbook before enrolling. Enrolment in a Wrapture Beauty Academy course does not alter the licensing or apprenticeship requirements that apply in these provinces, and students are responsible for confirming how the course fits within their own professional pathway before purchasing.

Minimum Age Requirement

Students must be at least 18 years of age to enrol. The Academy may accept a student aged 16 or 17 with the written consent of a parent or guardian, who also signs the student’s health screening and consent form for any hands-on training.

Professional Responsibility and Scope of Practice

Training provided by Wrapture Beauty Academy is intended for educational purposes. Before performing any treatments professionally, students must ensure they are appropriately trained, licensed, insured, and authorized to provide those services within their jurisdiction.

Enrolment Acceptance

Enrolment in a course is confirmed once the Academy has received full payment, or the first payment under an approved payment plan, and the student has been granted access to the online learning platform. Students are responsible for providing accurate registration information and maintaining access to a valid email address for communication regarding their course.

Section 4: Tuition, Payments, and Refund Policy

Tuition and Course Fees

Tuition fees are listed on the course registration page at the time of enrolment. Course pricing may vary depending on the program or course selected. Students are responsible for reviewing the course description, requirements, regulatory notices, and pricing information before completing their purchase. All course fees must be paid in full at the time of enrolment unless the student is on an approved payment plan.

Pre-Purchase Acknowledgements

Before enrolling, students must accept the Wrapture Beauty Academy Certificate Course Terms and Conditions. By accepting, students confirm that they have reviewed this handbook and the Regulatory Notice, and that they understand course fees are non-refundable once Moodle access has been granted, except as set out in this section. Acceptance is recorded with the date and the version accepted.

Payment

Enrolment is confirmed as set out in Section 3. Students who pay in full online are enrolled in their course automatically once payment is complete. Students on an approved payment plan are enrolled by the Academy after the first payment. Students are responsible for ensuring that their contact information and email address are accurate in order to receive course access instructions.

Payment Plans

Students may pay through an approved Academy payment plan. The plan sets out each payment amount and due date, and students are responsible for making each payment on time.

If a payment is missed, the Academy will contact the student in writing. The notice will state the amount outstanding and the date by which the account must be brought current, which will be no less than five business days from the date of the notice. A student who cannot meet that date should contact the Director before it passes to discuss amending their plan.

If the account is not brought current by that date, the student’s Moodle access is paused, and the student may not attend hands-on training or the practical examination until the account is current. Access resumes once the account is brought current. The course end date is not extended for time lost while access is paused.

The Academy may charge an administrative fee for returned or declined payments. A Certificate of Completion is not issued until the account is paid in full.

An account that remains unpaid 30 days after the course end date may be referred to a collection agency.

Third-Party Financing

Students who pay through a third-party financing provider, such as Affirm or Medicard, enter into a separate agreement with that provider. Payments owed under that agreement are owed to the provider, not to the Academy.

Refund Policy

The policies in this section apply to courses exempt from registration under The Private Vocational Institutions Act (Manitoba). See Section 1.

Online course materials are delivered through Moodle, and students are granted access upon enrolment. All course purchases are final once Moodle access has been granted. This includes the hands-on training, practical examination, and any product kit that form part of a hybrid course. A student on a payment plan remains responsible for the full course fee once Moodle access has been granted.

In-person courses. For a course delivered entirely in person, a student who cancels in writing at least 14 days before the first training day, and before any course materials such as books or product kits have been released, receives a full refund. Fees are non-refundable once course materials have been released or within 14 days of the first training day, whichever comes first. Eligible refunds are issued within 10 business days of the written request, to the original method of payment. If the Academy cancels a course or session, the student may choose a full refund of fees paid for it or a transfer to the next available date.

Students are strongly encouraged to review the Regulatory Notice, Section 2 of this handbook, course description, and any prerequisites before purchasing. If you are unsure whether a course is appropriate for your licensing pathway or professional goals, please contact the Academy before enrolling.

Exceptional Circumstances

In rare situations where a student experiences technical difficulties accessing the course that the Academy is unable to resolve, a refund may be considered at the Academy's discretion. Technical issues related to a student's personal device, internet connection, or software compatibility do not qualify for a refund.

Product Kits

Where a course includes a product kit, the kit is part of the course fee and is not sold or refunded separately. Kits are either handed out at the first hands-on session or shipped to the address the student provides at enrolment. Shipping is included in the course fee. Opened or used products cannot be returned. A student who does not attend hands-on training keeps their entitlement to the kit until the course end date. Students must report a missing or damaged kit within 7 days of the expected delivery date.

Course Access Period

Each course has a set end date. Students must complete all lessons, assessments, and certification requirements by the course end date. After the end date, students keep access to their online course for six months for review only. Work is not submitted or assessed, and certification requirements cannot be completed, during the review period. Wrapture Beauty Academy may extend a course end date at its discretion.

Extensions. A student may request an extension of the course end date by emailing info@wrapturebeautyacademy.com before the end date passes. Extensions are considered for illness, injury, bereavement, an approved accommodation, or other circumstances outside the student’s control, and supporting documentation may be requested. A request made after the end date is considered only where the student could not reasonably have asked sooner. The Director decides each request and replies in writing within 5 business days. An extension moves the course end date; Moodle access is extended only where the Director approves it.

Course Transfers

Enrolment in an online course is intended for the registered student only and may not be transferred to another individual. Course access and login credentials may not be shared with others.

Section 5: Student Responsibilities and Professional Conduct

Students are expected to approach their education with professionalism, respect, and a commitment to ethical practice. The Academy strives to create a positive and supportive learning environment for all students.

Professional Conduct

Students are expected to conduct themselves in a professional and respectful manner when participating in courses, communicating with educators, and engaging with other students. Unprofessional behaviour, harassment, discrimination, or disrespectful communication will not be tolerated. Students must comply with all policies, course guidelines, and instructions provided by Wrapture Beauty Academy.

Wrapture Beauty Academy’s Sexual Violence and Harassment Prevention Policy applies to all students, including in online communication, course forums and messages, and during hands-on training, practical assessments, and model sessions. The policy explains what sexual harassment and sexual violence are, how to report a concern, and the supports available. It is published on the Academy’s Policies page.

How certificate course students receive the policy. Students in online, hybrid, and in-person certificate courses receive the policy before their course begins and must acknowledge it in Moodle before they can access course content. The policy is also summarized in this section and in Section 11. The orientation session and in-class discussions described in the policy are part of the diploma programs.

Academic Integrity

Students must complete all assignments and assessments independently and honestly. Plagiarism, cheating, sharing course materials, or submitting work completed by another person as their own is prohibited. See Section 10 for rules on course materials.

Work found to be plagiarized, completed by another person, or produced in breach of the AI rules below receives a grade of zero for that attempt. The Lead Educator or Director decides whether the student is permitted one alternate assessment of equal value. Where it is permitted, the educator sets the alternate assessment and the Lead Educator or Director approves it, and the recorded grade is the grade achieved on that attempt, to a maximum of 70%. Further violations may result in course failure or removal from the course without refund.

Responsible Use of Artificial Intelligence (AI)

Students may use AI tools only as permitted by the course or educator, and remain responsible for the accuracy and originality of all work they submit. Acceptable uses include brainstorming, preliminary research, improving grammar or clarity, and creating study materials.

Students must not:

• submit AI-generated content as their own work;
• use AI during quizzes, examinations, or knowledge checks unless expressly permitted;
• rely on AI in place of demonstrating their own knowledge.

Students may be required to disclose the use and extent of AI on request.

Responsible Use of Training Materials

All course materials are for the personal educational use of the enrolled student only. Students may not:

• Copy or reproduce training manuals, except materials marked as downloadable for personal reference
• Record or distribute course videos
• Share login credentials or course access
• Distribute course content to individuals who are not enrolled in the course

All training materials remain the intellectual property of Wrapture Beauty Academy. Unauthorized use, reproduction, or distribution may result in removal from the course without refund. See Section 10.

Safe and Ethical Practice

Students are responsible for practising safely and ethically when applying the knowledge gained through training. Students must only perform treatments that fall within their training, licensing, and scope of practice, and must follow all applicable health, safety, and regulatory requirements in their jurisdiction. In provinces where esthetics is a compulsory-certified trade, students must hold the required provincial credentials before performing services for the public. Students are responsible for obtaining informed consent from anyone they treat and for carrying their own professional liability insurance before offering services to the public.

Practical Training and Model Responsibility

Where a course involves practising techniques as part of training, students are responsible for ensuring that any practical work is performed safely, ethically, and within the scope of their training. Students must obtain informed consent from any individual on whom they practise. Wrapture Beauty Academy is not responsible for treatments performed by students outside of the Academy environment. See Hands-On Training and Practical Examination in Section 6.

Policy Compliance

Students must comply with all policies set out in this handbook and with the policies it references, including the Certificate Course Terms and Conditions and the policies published on the Academy’s Policies page.

Removal from Course

Wrapture Beauty Academy reserves the right to suspend or remove a student from a course if they:

• Violate academy policies
• Misuse or distribute course materials
• Engage in harassment or inappropriate conduct
• Attempt to gain certification dishonestly
• Misrepresent a Wrapture Beauty Academy certificate as a provincial licence or trade certification

In such cases, course access may be revoked without refund.

Section 6: Course Completion and Certification

Students are expected to complete all required lessons, assessments, and course activities in order to successfully complete the program. Course completion requirements may vary depending on the specific course.

Course Requirements

To successfully complete a course, students must complete all required components, which may include:

• Viewing course lessons and instructional videos
• Completing quizzes or knowledge assessments
• Submitting assignments or practical work where required
• Achieving 70% or higher on every quiz, assignment, and practical evaluation
• Attending all hands-on training and passing the practical examination, for hybrid courses

Students have up to 3 attempts to achieve 70% or higher on each quiz, assignment, and practical evaluation. The Lead Educator or the Director may approve a further attempt. A student who has not passed after the attempts allowed does not complete the course and may appeal under Section 11.

Educator Review

Some courses require submitted assignments, case studies, or practical work to be reviewed by an educator before certification is granted. Students may be asked to revise or resubmit assignments if additional clarification or improvement is required.

Hands-On Training and Practical Examination

Hybrid courses include in-person training and a practical examination on scheduled dates. Dates, times, location, and model requirements are sent to students by email before the training begins. For in-person courses, the online theory deadlines below do not apply. All other rules in this section apply.

Before the training. Students must submit all online theory work at least 21 days before their first hands-on date and successfully complete all theory requirements at least 14 days before that date. Submitting work by the deadline does not mean the requirement is complete; students should allow time for grading and any corrections. A student who misses either deadline may not attend their scheduled hands-on training. The Academy releases the student’s seat and assigns the next session with availability, and the rescheduling fees below apply. Placement in a particular session is not guaranteed, and the wait may be several months. The replacement date becomes the student’s new mandatory hands-on date and the deadline to complete the course. Moodle access and the six-month review period are not extended and continue to run from the original course end date. Students may request temporary access to review theory before the replacement session.

Attendance. Students must attend every scheduled training day and arrive on time. A student who needs to reschedule must email info@wrapturebeautyacademy.com at least 48 hours before the session. Requests with less than 48 hours’ notice, and missed sessions without notice, are subject to the rescheduling fees below. The Academy assigns the next session with availability; placement in a particular session is not guaranteed.

Rescheduling fees. Rescheduling with less than 48 hours’ notice, or missing a session or examination without notice, results in a rescheduling fee. Fees vary by course and are set out in the course introduction section of the student’s Moodle course. All fees must be paid before the new date.

Dress and preparation. Students wear scrubs or professional clothing, closed-toe indoor shoes, and hair tied back. Students bring their own lunch.

Practising on classmates. Students practise techniques on one another during training and must prepare as instructed, for example by shaving treatment areas in advance. Before receiving any treatment, each student completes a health screening and consent form. A student with a contraindication does not receive that treatment and practises as the operator only. A student may decline to receive a treatment for any reason by telling the educator before the session. Health information on the form is used only to decide whether treatment is safe and is handled under Section 8.

Examination models. Students provide and prescreen their own model for the practical examination. Models must be at least 18 years of age and must meet the criteria set for the course, such as skin type. Before the examination, each model completes the same health screening and consent form used in training. A model with a contraindication does not receive the treatment. If a student’s model does not attend, does not meet the criteria, or cannot be treated, the examination is rescheduled and rescheduling fees apply. Students must have the model’s written consent before photographing or recording them.

Practical examination. Students must achieve 70% or higher on the practical examination to receive a Certificate of Completion. A student who does not pass is permitted one retake, included in the course fee. The Academy schedules the retake, and the student must provide a model who meets the course criteria. Each further retake carries a fee, paid before it is scheduled. The Academy may require a student who has not passed after a retake to re-enrol in the hands-on portion of the course before a further attempt. Retake and re-enrolment fees vary by course and are set out in the course introduction section of the student’s Moodle course.

Certificate of Completion

Students who successfully complete all required course components will receive a Certificate of Completion. Certificates are issued electronically and may be downloaded or printed by the student.

What a Certificate of Completion Means

A Certificate of Completion confirms that the student has successfully completed the educational requirements of a specific Wrapture Beauty Academy course. For hybrid courses, it also confirms that the student passed the practical examination.

A Certificate of Completion from Wrapture Beauty Academy is not:

• a provincial licence, certificate of qualification, or trade certification;
• an apprenticeship credit or accredited technical training credit;
• authorization to practise esthetics in any jurisdiction where the trade is regulated;
• a guarantee of employment, business opportunity, or insurance coverage.

Regulatory and Licensing Considerations

Students are responsible for confirming the regulatory requirements within their jurisdiction before offering services to the public. See Section 2 of this handbook for details on provincial regulatory status and students' responsibilities.

Representation of Credentials

Students must not represent a Wrapture Beauty Academy Certificate of Completion as a provincial licence, trade certification, or apprenticeship credit. When listing Wrapture Beauty Academy training on professional profiles, websites, or marketing materials, students should describe it accurately as a Wrapture Beauty Academy certificate course.

Section 7: Technology Requirements and Online Learning

Wrapture Beauty Academy delivers its courses through the Moodle online learning platform. Students are responsible for ensuring they have the appropriate technology to access and complete their course.

Access to the Learning Platform

Students create their own account at www.wraptureonlineacademy.com. Students who pay in full are enrolled in their course automatically once payment is complete. Students on an approved payment plan, or who enrol through the Academy, are enrolled by the Academy after the first payment and receive an email when their course is available. Courses may be accessed using:

• A desktop computer
• A laptop
• A tablet
• A mobile phone

For the best learning experience, a desktop or laptop computer is recommended, particularly when completing quizzes, assignments, or uploading files.

Internet Requirements

Students must have a reliable internet connection. Wrapture Beauty Academy is not responsible for interruptions caused by a student's internet service provider or connectivity issues.

Technical Compatibility

Students are responsible for ensuring their device and browser are compatible with the Moodle platform. Using an updated browser and operating system will help ensure the best performance.

Technical Support

If students experience technical issues accessing the course platform, they should contact Wrapture Beauty Academy for assistance. The Academy will make reasonable efforts to help resolve platform-related issues. Technical problems related to a student's personal device, software, or internet connection are the responsibility of the student.

The Academy gives notice of planned Moodle maintenance and known outages by email or in Moodle, with the expected duration where possible.

Live and Recorded Sessions
Some courses may include live online sessions. Live sessions may be recorded and made available to enrolled students in Moodle until the end of the review period. Students who prefer not to appear in a recording may turn off their camera and use the chat function. Recordings are course materials and are covered by Section 10.

Account Security

Students are responsible for maintaining the security of their login credentials. Accounts are intended for individual use only and may not be shared. Unauthorized sharing of course access may result in suspension or termination.

Section 8: Privacy and Data Protection

Wrapture Beauty Academy is committed to protecting the privacy and personal information of students. Personal information is used only for legitimate educational and administrative purposes and is handled in accordance with Canadian privacy principles.

Information We Collect

When students enrol in a course, Wrapture Beauty Academy may collect:

• Full name
• Email address
• Phone number
• Mailing address
• Province of residence
• Payment information processed through our secure payment provider

Additional information related to course participation may also be collected, such as course progress, quiz results, assignment submissions, and recordings of live sessions in which a student appears. For courses with hands-on training, students and examination models complete a health screening and consent form before receiving any treatment during hands-on training or the practical examination. The form records health information relevant to treatment safety, such as contraindications, medications, and skin conditions. Records of policy acknowledgements and checkout acknowledgements are retained for the purpose of administering enrolment.

How Information Is Used

• To process course registrations and payments
• To provide access to the online learning platform
• To communicate important course information
• To track course progress and certification completion
• To improve educational services

Personal information will not be sold or shared with third parties for marketing purposes. Promotional emails are sent only to students who opt in.

Payment Processing

Payments for courses are processed through secure third-party payment platforms. Wrapture Beauty Academy does not store complete credit card information on its servers. Students are encouraged to review the privacy policies of the payment processor used during checkout.

Protection of Personal Information

Wrapture Beauty Academy takes reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. Access to student information is limited to authorized personnel who require it to administer courses and provide student support.

Health screening forms are seen only by the educator delivering the training and the Director. They are kept separately from Moodle and are not used for any purpose other than deciding whether a treatment is safe.

Communication with Students

Students may receive communications related to their course, including:

• Enrolment confirmations
• Platform access information
• Course updates or instructions
• Certification notifications

Records Retention

The Academy keeps records of enrolment, course completion, and Certificates of Completion until the end of the seventh calendar year after the course ends, so that certificates can be verified. Health screening and consent forms are kept until the end of the second calendar year after the course ends, then securely destroyed. Course activity in Moodle, such as quiz attempts and assignment submissions, is deleted or anonymized after the review period ends, unless it is needed for a complaint, appeal, or legal requirement.

Questions and Access Requests

The Director is responsible for the Academy’s handling of personal information. Students may ask to see or correct the personal information the Academy holds about them, or raise a privacy concern, by emailing info@wrapturebeautyacademy.com. The Academy responds within 30 days. See also the Academy’s Privacy Policy.

Student Responsibility

Students are responsible for maintaining the security of their login credentials and ensuring their account information remains accurate and up to date. Students should notify the Academy if they believe their account has been accessed without authorization.

Section 9: Accessibility and Accommodation

Wrapture Beauty Academy is committed to providing an accessible and inclusive learning environment. We welcome students of all backgrounds and abilities and aim to ensure that our courses can be accessed and completed by every enrolled student.

Requesting Accommodation

Students who require an accommodation to participate in or complete their course are encouraged to contact the Academy as early as possible by completing the General Accommodation Request Form or emailing info@wrapturebeautyacademy.com. The Director reviews each request and replies in writing. Students describe what they need and how it affects their learning. A diagnosis or medical note is not required. Accommodations may include, for example, adjustments to assessment format, extended time to complete coursework, or course materials in an alternate format, such as larger text or a version compatible with screen-reading software.

Accommodation changes how a student is supported or assessed. It does not change what a student must achieve: the 70% passing standard and the practical examination requirements apply to every student.

All accommodation requests are reviewed on an individual basis. Information shared in connection with an accommodation request is treated confidentially and used only to support the student's participation in the course.

Our Commitment

While the nature of some practical or technical training may limit the types of accommodation that can be provided, Wrapture Beauty Academy will work with students in good faith to identify reasonable solutions that support their learning.

This section summarizes the Academy’s approach for certificate courses. The Academy’s full Accessibility Policy also applies.

Section 10: Intellectual Property

All course materials provided through Wrapture Beauty Academy, including written content, video lessons, presentations, graphics, manuals, assessments, templates, and any other instructional content, are the intellectual property of Wrapture Beauty Academy or are used under licence.

Permitted Use

Enrolled students are granted a personal, non-transferable right to access course materials for their own learning until the course end date and during the review period that follows. Students may take personal notes and save materials that are clearly marked as downloadable. Saved downloads are for the student’s own reference and may be kept after Moodle access ends, but they may never be shared, sold, posted, or used to teach others.

Prohibited Use

Students may not:

• Copy, reproduce, or redistribute course content in any format
• Record, screen-capture, or re-upload course videos
• Share course materials with individuals who are not enrolled
• Use course materials to create competing educational content
• Use course content for commercial purposes without written permission from the Academy

Enforcement

Unauthorized use, reproduction, or distribution of course materials may result in removal from the course without refund and may be pursued through applicable legal remedies under Canadian copyright law.

Section 11: Complaints and Dispute Resolution

Wrapture Beauty Academy is committed to resolving student concerns fairly, respectfully, and in a timely manner. Students who have a concern are encouraged to raise it through the steps outlined below. Concerns involving harassment, discrimination, safety, accessibility, or other serious matters may be sent directly to the Director without following Step 1. Concerns involving sexual harassment or sexual violence are handled under the Sexual Violence and Harassment Prevention Policy, which sets out its own reporting options, confidentiality protections, and process. Where that policy and this section differ, the Sexual Violence and Harassment Prevention Policy applies. A concern or formal complaint about the Director may be sent directly to the President, who handles it in place of the Director under Steps 2 and 3.

Step 1: Informal Discussion

Where appropriate, students are encouraged to first raise their concern directly with their educator by email. Many concerns can be resolved quickly through open and respectful communication.

Step 2: Formal Written Complaint to the Director

If a concern is not resolved informally, or if the student prefers to begin with a formal process, the student may submit a written complaint to the Director at info@wrapturebeautyacademy.com. A formal complaint should include:

• The student's full name and the course in which they are enrolled
• A clear description of the concern and the dates or events involved
• Any steps already taken to resolve the concern
• The outcome the student is seeking

Step 3: Review and Response

The Director acknowledges a formal complaint in writing within 5 business days of receipt and provides a written response within 15 business days of receipt. A written response sent within 5 business days of receipt serves as both the acknowledgement and the response. If a complaint needs more time, the Director will tell the student in writing before the 15 business days end and give a new date for the response.

Step 4: Appeal to the President

A student may appeal a decision to remove them from a course, a grade of zero for an academic integrity violation, a refused extension request, a decision not to issue a Certificate of Completion, or the outcome of a formal complaint. A student who believes a released hands-on seat or paused Moodle access was applied in error should first submit a formal complaint under Step 2.

Within 5 business days of receiving the written decision, the student submits a written appeal by email to the President at info@wrapturebeautyacademy.com. The appeal should include the student’s name and course, the decision being appealed and the date it was received, the grounds for the appeal, and any supporting documents.

The President acknowledges the appeal within 5 business days of receipt. The appeal is reviewed by someone who was not involved in the original decision. Where the President was involved, the appeal is referred to an external reviewer. A written decision with reasons is issued within 15 business days of receipt. The decision takes effect on the date stated and remains in effect while the appeal is reviewed. The appeal decision is final within the Academy’s internal process.

Confidentiality and Fair Process

Complaints are handled confidentially to the extent possible, and students will not be penalized for raising a concern in good faith. Retaliation against a student for raising a concern, or for taking part in a review, is treated as a breach of conduct under Section 5. Where a complaint involves another individual, that person may be informed of the nature of the concern in order to respond fairly.

External Resources

If a student is not satisfied with the outcome of the Academy’s internal process, including any appeal, they may contact the consumer protection authority in their province or territory. For students in Manitoba, this is Manitoba Consumer Protection (gov.mb.ca/cp/cpo). Equivalent offices exist in each province.

For a course registered under The Private Vocational Institutions Act (Manitoba), students may also contact the Private Vocational Institutions Branch (pvi@gov.mb.ca, 204-945-8507).

Section 12: Changes to Policies

Wrapture Beauty Academy may update or revise the policies contained in this Certificate Course Handbook from time to time to reflect changes in our programs, industry standards, regulatory requirements, or legal obligations.

The most current version of the Certificate Course Handbook is available on the Wrapture Beauty Academy website, identified by version number and effective date. Where a change materially affects currently enrolled students, the Academy will notify affected students by email or through the Moodle learning platform before the change applies to them.

Changes to the rules on fees, payment terms, refunds, course end dates, or the review period do not apply to students already enrolled. These terms remain as they were in the version of this handbook in effect on the student’s enrolment date. Other updates, such as changes to conduct expectations or technology requirements, apply to enrolled students from the date they are notified.

Order of Precedence
Where documents differ, they apply in this order: applicable law, including The Private Vocational Institutions Act (Manitoba) for any course registered under it; a written agreement between the Academy and an individual student, such as an approved payment plan or extension; the Terms and Conditions accepted at checkout; this Certificate Course Handbook; and course pages, emails, and other descriptions of a course. Where a document lower in this order conflicts with one higher in it, the higher document applies to the extent of the conflict. The one exception is that where this handbook gives a student greater protection than the Terms and Conditions, this handbook applies. The Academy’s website policies, such as the Privacy and Return policies, apply to their own topics. They do not reduce a student’s statutory rights or replace the refund terms in this handbook or a Student Enrolment Contract.

Section 13: Contact Information

If you have questions about your course, these policies, or your learning experience, please contact us.

Academy: Wrapture Beauty Academy

Email: info@wrapturebeautyacademy.com

Website: wrapturebeautyacademy.com

Online learning (Moodle): www.wraptureonlineacademy.com

Location: Manitoba, Canada

Provincial Regulator Quick Reference

Manitoba: Apprenticeship Manitoba (gov.mb.ca/apprenticeship)

Nova Scotia: Cosmetology Association of Nova Scotia (nscosmetology.ca)

Nova Scotia: Nova Scotia Apprenticeship Agency (nsapprenticeship.ca)

Saskatchewan: Saskatchewan Apprenticeship and Trade Certification Commission (saskapprenticeship.ca)

Acknowledgement

By enrolling in a Wrapture Beauty Academy course, accepting the Terms and Conditions before payment, and completing the policy acknowledgements in the Moodle learning platform, students confirm that they have been provided access to this Certificate Course Handbook and the Important Regulatory Notice, have had the opportunity to review them, and agree to follow the policies and procedures outlined within them during their enrolment.

WBA Certificate Course Handbook · Version 1.0 · Effective October 2026

Download the PDF

Full policy

Important Regulatory Notice

Please read this notice carefully before enrolling. It affects whether you can use this training professionally in your province.

Esthetics is a compulsory-certified trade in Manitoba, and cosmetology, including esthetics, nail care, and hair removal, requires a licence and membership with the Cosmetology Association in Nova Scotia. In Manitoba, a person may not legally perform esthetics services for fee, gain, or reward unless they are a registered apprentice or hold a valid Certificate of Qualification. Other provinces and territories regulate esthetics differently: some require registration or membership with a provincial body, and others have no requirement. Laser, IPL, and other advanced treatments may be subject to separate provincial or public-health rules.

Courses offered through Wrapture Beauty Academy’s online learning platform are certificate courses and programs, including professional development, continuing education, and hybrid programs with hands-on training. They are not accredited apprenticeship programs. Completion of one of these certificate courses, and receipt of a Certificate of Completion, does not:

• qualify you for licensing or certification in any province or territory;
• grant you apprenticeship credit with Apprenticeship Manitoba or any other provincial apprenticeship authority or regulator;
• authorize you to practise esthetics, or any regulated treatment, in any jurisdiction where it is regulated;
• guarantee employment, licensing, or the right to operate a business.

Looking for an accredited program? Wrapture Beauty Academy also offers in-person Esthetician, Nail Technician, and Skin Care Technician diploma programs in Winnipeg. These programs are registered under The Private Vocational Institutions Act (Manitoba) and provide the technical training recognized by Apprenticeship Manitoba. Details are on the Diploma Programs page.

You are responsible for confirming the licensing and scope-of-practice requirements in your province or territory before offering any services to the public. Full details are provided in Section 2 of this handbook.

By enrolling, you confirm that you have read and understood this notice.

About This Handbook

How to Use This Document

This Certificate Course Handbook is the complete reference for policies, procedures, and expectations at Wrapture Beauty Academy. It is housed on our website and linked from your Moodle learning dashboard.

Before you begin your course, you will be asked in Moodle to review and agree to a short set of policy acknowledgements. Those acknowledgements are summaries of the detailed policies contained in this handbook. The full versions below are the binding reference.

We strongly recommend reading the Important Regulatory Notice above and Section 2 in full before starting your course, particularly if you reside in a province where esthetics or the services you plan to offer are regulated.

Contents

• Section 1: Welcome to Wrapture Beauty Academy
• Section 2: Provincial Regulatory Status and Student Responsibilities
• Section 3: Admissions and Eligibility
• Section 4: Tuition, Payments, and Refund Policy
• Section 5: Student Responsibilities and Professional Conduct
• Section 6: Course Completion and Certification
• Section 7: Technology Requirements and Online Learning
• Section 8: Privacy and Data Protection
• Section 9: Accessibility and Accommodation
• Section 10: Intellectual Property
• Section 11: Complaints and Dispute Resolution
• Section 12: Changes to Policies
• Section 13: Contact Information

Section 1: Welcome to Wrapture Beauty Academy

Welcome to Wrapture Beauty Academy. We are pleased to support you in advancing your knowledge and skills within the beauty and aesthetic industry. Our programs are designed to provide professional education that combines practical knowledge, industry standards, and responsible practice.

The beauty industry is constantly evolving, and ongoing education is essential for professionals who wish to remain current, confident, and competitive. The courses offered through Wrapture Beauty Academy are intended to support both new and experienced professionals seeking to expand their skills and deepen their understanding of modern aesthetic treatments.

Our Educational Values

Our goal is to provide high-quality education that emphasizes:

• Professional standards
• Safety and sanitation practices
• Ethical treatment practices
• Respect for clients and colleagues
• Continuous learning and professional growth

Our Approach to Learning

Wrapture Beauty Academy offers flexible learning opportunities designed to support students across Canada. Online theory is self-paced: students may work through it at any speed, as long as it is complete by the course end date. For hybrid courses, theory must be complete at least 14 days before the first hands-on date.

Students are expected to actively engage with course materials, complete assessments independently, and apply the knowledge gained through training in a responsible and ethical manner.

What Our Courses Are and Are Not

Wrapture Beauty Academy’s online and hybrid courses are certificate courses. Some are professional development and continuing education courses for individuals who already hold the appropriate licensing, certification, or training. Others are hybrid certificate programs that combine online theory with in-person hands-on training and a practical examination. Where the Academy offers a certificate course delivered entirely in person, this handbook applies to it, with the refund rule for in-person courses in Section 4. Each course description states its prerequisites and format.

Our online courses are not:

• accredited apprenticeship programs under Apprenticeship Manitoba or any other provincial apprenticeship authority;
• approved training programs that satisfy compulsory trade-certification requirements in Manitoba or any other province;
• a substitute for the licensing, apprenticeship, or examination requirements of any provincial regulator.

Wrapture Beauty Academy’s certificate courses are currently exempt from registration under The Private Vocational Institutions Act (Manitoba). If a course becomes a registered program, its Student Enrolment Contract and the Act will govern fees, refunds, and withdrawal for that course and take precedence over this handbook.

Current courses are listed on the Online Courses, Hybrid Courses and In-Person Courses pages. The course description in effect on a student’s enrolment date applies to that enrolment.

Students who require an accredited or apprenticeship-eligible program should see our diploma programs or contact the Academy before enrolling.

Section 2: Provincial Regulatory Status and Student Responsibilities

Regulation of the esthetics trade varies significantly across Canada. In Manitoba, esthetics is a compulsory-certified trade and cannot be practised legally without a Certificate of Qualification or apprenticeship registration. In Nova Scotia, cosmetology, including esthetics, requires a licence and membership with the Cosmetology Association under the Cosmetology Act. In other provinces, including Saskatchewan, certification is voluntary. This section outlines the regulatory status in these three provinces and summarizes your responsibilities as a student.

Why This Matters

A Wrapture Beauty Academy Certificate of Completion confirms that you have completed an educational course. It does not grant you the legal right to practise esthetics for fee or reward in a province where the trade is regulated. Practising without the required provincial certification in a compulsory-certification province may result in enforcement action, including stop-work orders, administrative penalties, and fines.

Manitoba

Esthetician is a compulsory-certified designated trade in Manitoba, together with its two sub-trades of Nail Technician and Skin Care Technician. Individuals performing esthetics services for the public in Manitoba must be either a registered apprentice with Apprenticeship Manitoba or hold a Certificate of Qualification issued by the province. A business licence is also required for owners and operators of esthetics businesses.

Completion of a Wrapture Beauty Academy online course does not satisfy Apprenticeship Manitoba's technical training requirements, does not count toward apprenticeship hours, and does not qualify a student to challenge the provincial certification examination.

For current requirements, students should consult:

• Apprenticeship Manitoba (gov.mb.ca/apprenticeship)
• Esthetician Trade Profile (gov.mb.ca/apprenticeship/explore-trades/trade-profiles/esthetician.html)

Nova Scotia

In Nova Scotia, cosmetology, including esthetics, nail technology, makeup, waxing, and related services, is regulated under the Cosmetology Act. Membership and certification through the Cosmetology Association of Nova Scotia is compulsory for individuals who wish to perform cosmetology services for fee, gain, or reward, and certification must be renewed on an annual basis.

Separately, the Nova Scotia Apprenticeship Agency administers designated trades under the Apprenticeship and Trades Qualifications Act. Students intending to work in Nova Scotia are responsible for understanding both regulatory frameworks and complying with whichever apply to the services they wish to offer.

For current requirements, students should consult:

• Cosmetology Association of Nova Scotia (nscosmetology.ca)
• Nova Scotia Apprenticeship Agency (nsapprenticeship.ca)

Saskatchewan

In Saskatchewan, Esthetician is a designated trade, but certification is voluntary. Estheticians may earn a Journeyperson certificate through the Saskatchewan Apprenticeship and Trade Certification Commission, but it is not required to practise. Students intending to work professionally in Saskatchewan are responsible for confirming current requirements, including municipal and public-health rules, before offering services to the public.

For current requirements, students should consult:

• Saskatchewan Apprenticeship and Trade Certification Commission (saskapprenticeship.ca)

Other Provinces and Territories

In provinces and territories where esthetics is not a compulsory trade, certification may still be voluntary, recommended, or required for specific services (for example, advanced treatments, laser services, or services using prescription or restricted products). Municipal business licensing and public-health requirements apply in most jurisdictions regardless of trade status.

Students are responsible for independently verifying the requirements that apply to them in their province, territory, and municipality before offering services to the public.

Your Responsibilities as a Student

By enrolling in a Wrapture Beauty Academy course, you acknowledge and agree that:

• you are responsible for confirming the licensing, certification, and scope-of-practice requirements that apply to you in your province, territory, and municipality;
• you will not represent a Wrapture Beauty Academy Certificate of Completion as a provincial licence, trade certification, or apprenticeship credit;
• you will not offer services to the public that fall outside your current licensing, training, insurance, and scope of practice;
• you understand that regulatory requirements may change, and it is your responsibility to remain current with the rules that apply in your jurisdiction.

Limitation of Academy Responsibility

Wrapture Beauty Academy provides educational content in good faith. The Academy does not provide legal, regulatory, or licensing advice, and is not responsible for the consequences of a student practising outside of their jurisdiction's regulatory requirements. Information about provincial regulators is provided as a convenience and may change without notice. The regulator is always the authoritative source for current requirements.

Section 3: Admissions and Eligibility

Wrapture Beauty Academy offers professional education for individuals seeking to expand their knowledge and skills within the beauty and aesthetic industry. Students enrolling in courses are expected to approach their education with professionalism and a commitment to responsible practice.

Who Our Courses Are For

Wrapture Beauty Academy courses are appropriate for:

• Licensed or certified estheticians seeking continuing education
• Registered apprentices supplementing their training with additional professional development
• Beauty professionals working in salons, spas, or medical aesthetic settings
• Other professionals seeking to expand their knowledge of aesthetic treatments
• Individuals seeking certificate training in a specific treatment, such as laser, where the course description does not require prior licensing

Some courses may recommend or require prior experience, licensing, or training. Course descriptions will outline any suggested prerequisites. Students are responsible for ensuring they meet the prerequisites for the course they select.

Students from Regulated Provinces

Students residing in Manitoba or Nova Scotia, where esthetics services are regulated, are strongly encouraged to review Section 2 of this handbook before enrolling. Enrolment in a Wrapture Beauty Academy course does not alter the licensing or apprenticeship requirements that apply in these provinces, and students are responsible for confirming how the course fits within their own professional pathway before purchasing.

Minimum Age Requirement

Students must be at least 18 years of age to enrol. The Academy may accept a student aged 16 or 17 with the written consent of a parent or guardian, who also signs the student’s health screening and consent form for any hands-on training.

Professional Responsibility and Scope of Practice

Training provided by Wrapture Beauty Academy is intended for educational purposes. Before performing any treatments professionally, students must ensure they are appropriately trained, licensed, insured, and authorized to provide those services within their jurisdiction.

Enrolment Acceptance

Enrolment in a course is confirmed once the Academy has received full payment, or the first payment under an approved payment plan, and the student has been granted access to the online learning platform. Students are responsible for providing accurate registration information and maintaining access to a valid email address for communication regarding their course.

Section 4: Tuition, Payments, and Refund Policy

Tuition and Course Fees

Tuition fees are listed on the course registration page at the time of enrolment. Course pricing may vary depending on the program or course selected. Students are responsible for reviewing the course description, requirements, regulatory notices, and pricing information before completing their purchase. All course fees must be paid in full at the time of enrolment unless the student is on an approved payment plan.

Pre-Purchase Acknowledgements

Before enrolling, students must accept the Wrapture Beauty Academy Certificate Course Terms and Conditions. By accepting, students confirm that they have reviewed this handbook and the Regulatory Notice, and that they understand course fees are non-refundable once Moodle access has been granted, except as set out in this section. Acceptance is recorded with the date and the version accepted.

Payment

Enrolment is confirmed as set out in Section 3. Students who pay in full online are enrolled in their course automatically once payment is complete. Students on an approved payment plan are enrolled by the Academy after the first payment. Students are responsible for ensuring that their contact information and email address are accurate in order to receive course access instructions.

Payment Plans

Students may pay through an approved Academy payment plan. The plan sets out each payment amount and due date, and students are responsible for making each payment on time.

If a payment is missed, the Academy will contact the student in writing. The notice will state the amount outstanding and the date by which the account must be brought current, which will be no less than five business days from the date of the notice. A student who cannot meet that date should contact the Director before it passes to discuss amending their plan.

If the account is not brought current by that date, the student’s Moodle access is paused, and the student may not attend hands-on training or the practical examination until the account is current. Access resumes once the account is brought current. The course end date is not extended for time lost while access is paused.

The Academy may charge an administrative fee for returned or declined payments. A Certificate of Completion is not issued until the account is paid in full.

An account that remains unpaid 30 days after the course end date may be referred to a collection agency.

Third-Party Financing

Students who pay through a third-party financing provider, such as Affirm or Medicard, enter into a separate agreement with that provider. Payments owed under that agreement are owed to the provider, not to the Academy.

Refund Policy

The policies in this section apply to courses exempt from registration under The Private Vocational Institutions Act (Manitoba). See Section 1.

Online course materials are delivered through Moodle, and students are granted access upon enrolment. All course purchases are final once Moodle access has been granted. This includes the hands-on training, practical examination, and any product kit that form part of a hybrid course. A student on a payment plan remains responsible for the full course fee once Moodle access has been granted.

In-person courses. For a course delivered entirely in person, a student who cancels in writing at least 14 days before the first training day, and before any course materials such as books or product kits have been released, receives a full refund. Fees are non-refundable once course materials have been released or within 14 days of the first training day, whichever comes first. Eligible refunds are issued within 10 business days of the written request, to the original method of payment. If the Academy cancels a course or session, the student may choose a full refund of fees paid for it or a transfer to the next available date.

Students are strongly encouraged to review the Regulatory Notice, Section 2 of this handbook, course description, and any prerequisites before purchasing. If you are unsure whether a course is appropriate for your licensing pathway or professional goals, please contact the Academy before enrolling.

Exceptional Circumstances

In rare situations where a student experiences technical difficulties accessing the course that the Academy is unable to resolve, a refund may be considered at the Academy's discretion. Technical issues related to a student's personal device, internet connection, or software compatibility do not qualify for a refund.

Product Kits

Where a course includes a product kit, the kit is part of the course fee and is not sold or refunded separately. Kits are either handed out at the first hands-on session or shipped to the address the student provides at enrolment. Shipping is included in the course fee. Opened or used products cannot be returned. A student who does not attend hands-on training keeps their entitlement to the kit until the course end date. Students must report a missing or damaged kit within 7 days of the expected delivery date.

Course Access Period

Each course has a set end date. Students must complete all lessons, assessments, and certification requirements by the course end date. After the end date, students keep access to their online course for six months for review only. Work is not submitted or assessed, and certification requirements cannot be completed, during the review period. Wrapture Beauty Academy may extend a course end date at its discretion.

Extensions. A student may request an extension of the course end date by emailing info@wrapturebeautyacademy.com before the end date passes. Extensions are considered for illness, injury, bereavement, an approved accommodation, or other circumstances outside the student’s control, and supporting documentation may be requested. A request made after the end date is considered only where the student could not reasonably have asked sooner. The Director decides each request and replies in writing within 5 business days. An extension moves the course end date; Moodle access is extended only where the Director approves it.

Course Transfers

Enrolment in an online course is intended for the registered student only and may not be transferred to another individual. Course access and login credentials may not be shared with others.

Section 5: Student Responsibilities and Professional Conduct

Students are expected to approach their education with professionalism, respect, and a commitment to ethical practice. The Academy strives to create a positive and supportive learning environment for all students.

Professional Conduct

Students are expected to conduct themselves in a professional and respectful manner when participating in courses, communicating with educators, and engaging with other students. Unprofessional behaviour, harassment, discrimination, or disrespectful communication will not be tolerated. Students must comply with all policies, course guidelines, and instructions provided by Wrapture Beauty Academy.

Wrapture Beauty Academy’s Sexual Violence and Harassment Prevention Policy applies to all students, including in online communication, course forums and messages, and during hands-on training, practical assessments, and model sessions. The policy explains what sexual harassment and sexual violence are, how to report a concern, and the supports available. It is published on the Academy’s Policies page.

How certificate course students receive the policy. Students in online, hybrid, and in-person certificate courses receive the policy before their course begins and must acknowledge it in Moodle before they can access course content. The policy is also summarized in this section and in Section 11. The orientation session and in-class discussions described in the policy are part of the diploma programs.

Academic Integrity

Students must complete all assignments and assessments independently and honestly. Plagiarism, cheating, sharing course materials, or submitting work completed by another person as their own is prohibited. See Section 10 for rules on course materials.

Work found to be plagiarized, completed by another person, or produced in breach of the AI rules below receives a grade of zero for that attempt. The Lead Educator or Director decides whether the student is permitted one alternate assessment of equal value. Where it is permitted, the educator sets the alternate assessment and the Lead Educator or Director approves it, and the recorded grade is the grade achieved on that attempt, to a maximum of 70%. Further violations may result in course failure or removal from the course without refund.

Responsible Use of Artificial Intelligence (AI)

Students may use AI tools only as permitted by the course or educator, and remain responsible for the accuracy and originality of all work they submit. Acceptable uses include brainstorming, preliminary research, improving grammar or clarity, and creating study materials.

Students must not:

• submit AI-generated content as their own work;
• use AI during quizzes, examinations, or knowledge checks unless expressly permitted;
• rely on AI in place of demonstrating their own knowledge.

Students may be required to disclose the use and extent of AI on request.

Responsible Use of Training Materials

All course materials are for the personal educational use of the enrolled student only. Students may not:

• Copy or reproduce training manuals, except materials marked as downloadable for personal reference
• Record or distribute course videos
• Share login credentials or course access
• Distribute course content to individuals who are not enrolled in the course

All training materials remain the intellectual property of Wrapture Beauty Academy. Unauthorized use, reproduction, or distribution may result in removal from the course without refund. See Section 10.

Safe and Ethical Practice

Students are responsible for practising safely and ethically when applying the knowledge gained through training. Students must only perform treatments that fall within their training, licensing, and scope of practice, and must follow all applicable health, safety, and regulatory requirements in their jurisdiction. In provinces where esthetics is a compulsory-certified trade, students must hold the required provincial credentials before performing services for the public. Students are responsible for obtaining informed consent from anyone they treat and for carrying their own professional liability insurance before offering services to the public.

Practical Training and Model Responsibility

Where a course involves practising techniques as part of training, students are responsible for ensuring that any practical work is performed safely, ethically, and within the scope of their training. Students must obtain informed consent from any individual on whom they practise. Wrapture Beauty Academy is not responsible for treatments performed by students outside of the Academy environment. See Hands-On Training and Practical Examination in Section 6.

Policy Compliance

Students must comply with all policies set out in this handbook and with the policies it references, including the Certificate Course Terms and Conditions and the policies published on the Academy’s Policies page.

Removal from Course

Wrapture Beauty Academy reserves the right to suspend or remove a student from a course if they:

• Violate academy policies
• Misuse or distribute course materials
• Engage in harassment or inappropriate conduct
• Attempt to gain certification dishonestly
• Misrepresent a Wrapture Beauty Academy certificate as a provincial licence or trade certification

In such cases, course access may be revoked without refund.

Section 6: Course Completion and Certification

Students are expected to complete all required lessons, assessments, and course activities in order to successfully complete the program. Course completion requirements may vary depending on the specific course.

Course Requirements

To successfully complete a course, students must complete all required components, which may include:

• Viewing course lessons and instructional videos
• Completing quizzes or knowledge assessments
• Submitting assignments or practical work where required
• Achieving 70% or higher on every quiz, assignment, and practical evaluation
• Attending all hands-on training and passing the practical examination, for hybrid courses

Students have up to 3 attempts to achieve 70% or higher on each quiz, assignment, and practical evaluation. The Lead Educator or the Director may approve a further attempt. A student who has not passed after the attempts allowed does not complete the course and may appeal under Section 11.

Educator Review

Some courses require submitted assignments, case studies, or practical work to be reviewed by an educator before certification is granted. Students may be asked to revise or resubmit assignments if additional clarification or improvement is required.

Hands-On Training and Practical Examination

Hybrid courses include in-person training and a practical examination on scheduled dates. Dates, times, location, and model requirements are sent to students by email before the training begins. For in-person courses, the online theory deadlines below do not apply. All other rules in this section apply.

Before the training. Students must submit all online theory work at least 21 days before their first hands-on date and successfully complete all theory requirements at least 14 days before that date. Submitting work by the deadline does not mean the requirement is complete; students should allow time for grading and any corrections. A student who misses either deadline may not attend their scheduled hands-on training. The Academy releases the student’s seat and assigns the next session with availability, and the rescheduling fees below apply. Placement in a particular session is not guaranteed, and the wait may be several months. The replacement date becomes the student’s new mandatory hands-on date and the deadline to complete the course. Moodle access and the six-month review period are not extended and continue to run from the original course end date. Students may request temporary access to review theory before the replacement session.

Attendance. Students must attend every scheduled training day and arrive on time. A student who needs to reschedule must email info@wrapturebeautyacademy.com at least 48 hours before the session. Requests with less than 48 hours’ notice, and missed sessions without notice, are subject to the rescheduling fees below. The Academy assigns the next session with availability; placement in a particular session is not guaranteed.

Rescheduling fees. Rescheduling with less than 48 hours’ notice, or missing a session or examination without notice, results in a rescheduling fee. Fees vary by course and are set out in the course introduction section of the student’s Moodle course. All fees must be paid before the new date.

Dress and preparation. Students wear scrubs or professional clothing, closed-toe indoor shoes, and hair tied back. Students bring their own lunch.

Practising on classmates. Students practise techniques on one another during training and must prepare as instructed, for example by shaving treatment areas in advance. Before receiving any treatment, each student completes a health screening and consent form. A student with a contraindication does not receive that treatment and practises as the operator only. A student may decline to receive a treatment for any reason by telling the educator before the session. Health information on the form is used only to decide whether treatment is safe and is handled under Section 8.

Examination models. Students provide and prescreen their own model for the practical examination. Models must be at least 18 years of age and must meet the criteria set for the course, such as skin type. Before the examination, each model completes the same health screening and consent form used in training. A model with a contraindication does not receive the treatment. If a student’s model does not attend, does not meet the criteria, or cannot be treated, the examination is rescheduled and rescheduling fees apply. Students must have the model’s written consent before photographing or recording them.

Practical examination. Students must achieve 70% or higher on the practical examination to receive a Certificate of Completion. A student who does not pass is permitted one retake, included in the course fee. The Academy schedules the retake, and the student must provide a model who meets the course criteria. Each further retake carries a fee, paid before it is scheduled. The Academy may require a student who has not passed after a retake to re-enrol in the hands-on portion of the course before a further attempt. Retake and re-enrolment fees vary by course and are set out in the course introduction section of the student’s Moodle course.

Certificate of Completion

Students who successfully complete all required course components will receive a Certificate of Completion. Certificates are issued electronically and may be downloaded or printed by the student.

What a Certificate of Completion Means

A Certificate of Completion confirms that the student has successfully completed the educational requirements of a specific Wrapture Beauty Academy course. For hybrid courses, it also confirms that the student passed the practical examination.

A Certificate of Completion from Wrapture Beauty Academy is not:

• a provincial licence, certificate of qualification, or trade certification;
• an apprenticeship credit or accredited technical training credit;
• authorization to practise esthetics in any jurisdiction where the trade is regulated;
• a guarantee of employment, business opportunity, or insurance coverage.

Regulatory and Licensing Considerations

Students are responsible for confirming the regulatory requirements within their jurisdiction before offering services to the public. See Section 2 of this handbook for details on provincial regulatory status and students' responsibilities.

Representation of Credentials

Students must not represent a Wrapture Beauty Academy Certificate of Completion as a provincial licence, trade certification, or apprenticeship credit. When listing Wrapture Beauty Academy training on professional profiles, websites, or marketing materials, students should describe it accurately as a Wrapture Beauty Academy certificate course.

Section 7: Technology Requirements and Online Learning

Wrapture Beauty Academy delivers its courses through the Moodle online learning platform. Students are responsible for ensuring they have the appropriate technology to access and complete their course.

Access to the Learning Platform

Students create their own account at www.wraptureonlineacademy.com. Students who pay in full are enrolled in their course automatically once payment is complete. Students on an approved payment plan, or who enrol through the Academy, are enrolled by the Academy after the first payment and receive an email when their course is available. Courses may be accessed using:

• A desktop computer
• A laptop
• A tablet
• A mobile phone

For the best learning experience, a desktop or laptop computer is recommended, particularly when completing quizzes, assignments, or uploading files.

Internet Requirements

Students must have a reliable internet connection. Wrapture Beauty Academy is not responsible for interruptions caused by a student's internet service provider or connectivity issues.

Technical Compatibility

Students are responsible for ensuring their device and browser are compatible with the Moodle platform. Using an updated browser and operating system will help ensure the best performance.

Technical Support

If students experience technical issues accessing the course platform, they should contact Wrapture Beauty Academy for assistance. The Academy will make reasonable efforts to help resolve platform-related issues. Technical problems related to a student's personal device, software, or internet connection are the responsibility of the student.

The Academy gives notice of planned Moodle maintenance and known outages by email or in Moodle, with the expected duration where possible.

Live and Recorded Sessions
Some courses may include live online sessions. Live sessions may be recorded and made available to enrolled students in Moodle until the end of the review period. Students who prefer not to appear in a recording may turn off their camera and use the chat function. Recordings are course materials and are covered by Section 10.

Account Security

Students are responsible for maintaining the security of their login credentials. Accounts are intended for individual use only and may not be shared. Unauthorized sharing of course access may result in suspension or termination.

Section 8: Privacy and Data Protection

Wrapture Beauty Academy is committed to protecting the privacy and personal information of students. Personal information is used only for legitimate educational and administrative purposes and is handled in accordance with Canadian privacy principles.

Information We Collect

When students enrol in a course, Wrapture Beauty Academy may collect:

• Full name
• Email address
• Phone number
• Mailing address
• Province of residence
• Payment information processed through our secure payment provider

Additional information related to course participation may also be collected, such as course progress, quiz results, assignment submissions, and recordings of live sessions in which a student appears. For courses with hands-on training, students and examination models complete a health screening and consent form before receiving any treatment during hands-on training or the practical examination. The form records health information relevant to treatment safety, such as contraindications, medications, and skin conditions. Records of policy acknowledgements and checkout acknowledgements are retained for the purpose of administering enrolment.

How Information Is Used

• To process course registrations and payments
• To provide access to the online learning platform
• To communicate important course information
• To track course progress and certification completion
• To improve educational services

Personal information will not be sold or shared with third parties for marketing purposes. Promotional emails are sent only to students who opt in.

Payment Processing

Payments for courses are processed through secure third-party payment platforms. Wrapture Beauty Academy does not store complete credit card information on its servers. Students are encouraged to review the privacy policies of the payment processor used during checkout.

Protection of Personal Information

Wrapture Beauty Academy takes reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. Access to student information is limited to authorized personnel who require it to administer courses and provide student support.

Health screening forms are seen only by the educator delivering the training and the Director. They are kept separately from Moodle and are not used for any purpose other than deciding whether a treatment is safe.

Communication with Students

Students may receive communications related to their course, including:

• Enrolment confirmations
• Platform access information
• Course updates or instructions
• Certification notifications

Records Retention

The Academy keeps records of enrolment, course completion, and Certificates of Completion until the end of the seventh calendar year after the course ends, so that certificates can be verified. Health screening and consent forms are kept until the end of the second calendar year after the course ends, then securely destroyed. Course activity in Moodle, such as quiz attempts and assignment submissions, is deleted or anonymized after the review period ends, unless it is needed for a complaint, appeal, or legal requirement.

Questions and Access Requests

The Director is responsible for the Academy’s handling of personal information. Students may ask to see or correct the personal information the Academy holds about them, or raise a privacy concern, by emailing info@wrapturebeautyacademy.com. The Academy responds within 30 days. See also the Academy’s Privacy Policy.

Student Responsibility

Students are responsible for maintaining the security of their login credentials and ensuring their account information remains accurate and up to date. Students should notify the Academy if they believe their account has been accessed without authorization.

Section 9: Accessibility and Accommodation

Wrapture Beauty Academy is committed to providing an accessible and inclusive learning environment. We welcome students of all backgrounds and abilities and aim to ensure that our courses can be accessed and completed by every enrolled student.

Requesting Accommodation

Students who require an accommodation to participate in or complete their course are encouraged to contact the Academy as early as possible by completing the General Accommodation Request Form or emailing info@wrapturebeautyacademy.com. The Director reviews each request and replies in writing. Students describe what they need and how it affects their learning. A diagnosis or medical note is not required. Accommodations may include, for example, adjustments to assessment format, extended time to complete coursework, or course materials in an alternate format, such as larger text or a version compatible with screen-reading software.

Accommodation changes how a student is supported or assessed. It does not change what a student must achieve: the 70% passing standard and the practical examination requirements apply to every student.

All accommodation requests are reviewed on an individual basis. Information shared in connection with an accommodation request is treated confidentially and used only to support the student's participation in the course.

Our Commitment

While the nature of some practical or technical training may limit the types of accommodation that can be provided, Wrapture Beauty Academy will work with students in good faith to identify reasonable solutions that support their learning.

This section summarizes the Academy’s approach for certificate courses. The Academy’s full Accessibility Policy also applies.

Section 10: Intellectual Property

All course materials provided through Wrapture Beauty Academy, including written content, video lessons, presentations, graphics, manuals, assessments, templates, and any other instructional content, are the intellectual property of Wrapture Beauty Academy or are used under licence.

Permitted Use

Enrolled students are granted a personal, non-transferable right to access course materials for their own learning until the course end date and during the review period that follows. Students may take personal notes and save materials that are clearly marked as downloadable. Saved downloads are for the student’s own reference and may be kept after Moodle access ends, but they may never be shared, sold, posted, or used to teach others.

Prohibited Use

Students may not:

• Copy, reproduce, or redistribute course content in any format
• Record, screen-capture, or re-upload course videos
• Share course materials with individuals who are not enrolled
• Use course materials to create competing educational content
• Use course content for commercial purposes without written permission from the Academy

Enforcement

Unauthorized use, reproduction, or distribution of course materials may result in removal from the course without refund and may be pursued through applicable legal remedies under Canadian copyright law.

Section 11: Complaints and Dispute Resolution

Wrapture Beauty Academy is committed to resolving student concerns fairly, respectfully, and in a timely manner. Students who have a concern are encouraged to raise it through the steps outlined below. Concerns involving harassment, discrimination, safety, accessibility, or other serious matters may be sent directly to the Director without following Step 1. Concerns involving sexual harassment or sexual violence are handled under the Sexual Violence and Harassment Prevention Policy, which sets out its own reporting options, confidentiality protections, and process. Where that policy and this section differ, the Sexual Violence and Harassment Prevention Policy applies. A concern or formal complaint about the Director may be sent directly to the President, who handles it in place of the Director under Steps 2 and 3.

Step 1: Informal Discussion

Where appropriate, students are encouraged to first raise their concern directly with their educator by email. Many concerns can be resolved quickly through open and respectful communication.

Step 2: Formal Written Complaint to the Director

If a concern is not resolved informally, or if the student prefers to begin with a formal process, the student may submit a written complaint to the Director at info@wrapturebeautyacademy.com. A formal complaint should include:

• The student's full name and the course in which they are enrolled
• A clear description of the concern and the dates or events involved
• Any steps already taken to resolve the concern
• The outcome the student is seeking

Step 3: Review and Response

The Director acknowledges a formal complaint in writing within 5 business days of receipt and provides a written response within 15 business days of receipt. A written response sent within 5 business days of receipt serves as both the acknowledgement and the response. If a complaint needs more time, the Director will tell the student in writing before the 15 business days end and give a new date for the response.

Step 4: Appeal to the President

A student may appeal a decision to remove them from a course, a grade of zero for an academic integrity violation, a refused extension request, a decision not to issue a Certificate of Completion, or the outcome of a formal complaint. A student who believes a released hands-on seat or paused Moodle access was applied in error should first submit a formal complaint under Step 2.

Within 5 business days of receiving the written decision, the student submits a written appeal by email to the President at info@wrapturebeautyacademy.com. The appeal should include the student’s name and course, the decision being appealed and the date it was received, the grounds for the appeal, and any supporting documents.

The President acknowledges the appeal within 5 business days of receipt. The appeal is reviewed by someone who was not involved in the original decision. Where the President was involved, the appeal is referred to an external reviewer. A written decision with reasons is issued within 15 business days of receipt. The decision takes effect on the date stated and remains in effect while the appeal is reviewed. The appeal decision is final within the Academy’s internal process.

Confidentiality and Fair Process

Complaints are handled confidentially to the extent possible, and students will not be penalized for raising a concern in good faith. Retaliation against a student for raising a concern, or for taking part in a review, is treated as a breach of conduct under Section 5. Where a complaint involves another individual, that person may be informed of the nature of the concern in order to respond fairly.

External Resources

If a student is not satisfied with the outcome of the Academy’s internal process, including any appeal, they may contact the consumer protection authority in their province or territory. For students in Manitoba, this is Manitoba Consumer Protection (gov.mb.ca/cp/cpo). Equivalent offices exist in each province.

For a course registered under The Private Vocational Institutions Act (Manitoba), students may also contact the Private Vocational Institutions Branch (pvi@gov.mb.ca, 204-945-8507).

Section 12: Changes to Policies

Wrapture Beauty Academy may update or revise the policies contained in this Certificate Course Handbook from time to time to reflect changes in our programs, industry standards, regulatory requirements, or legal obligations.

The most current version of the Certificate Course Handbook is available on the Wrapture Beauty Academy website, identified by version number and effective date. Where a change materially affects currently enrolled students, the Academy will notify affected students by email or through the Moodle learning platform before the change applies to them.

Changes to the rules on fees, payment terms, refunds, course end dates, or the review period do not apply to students already enrolled. These terms remain as they were in the version of this handbook in effect on the student’s enrolment date. Other updates, such as changes to conduct expectations or technology requirements, apply to enrolled students from the date they are notified.

Order of Precedence
Where documents differ, they apply in this order: applicable law, including The Private Vocational Institutions Act (Manitoba) for any course registered under it; a written agreement between the Academy and an individual student, such as an approved payment plan or extension; the Terms and Conditions accepted at checkout; this Certificate Course Handbook; and course pages, emails, and other descriptions of a course. Where a document lower in this order conflicts with one higher in it, the higher document applies to the extent of the conflict. The one exception is that where this handbook gives a student greater protection than the Terms and Conditions, this handbook applies. The Academy’s website policies, such as the Privacy and Return policies, apply to their own topics. They do not reduce a student’s statutory rights or replace the refund terms in this handbook or a Student Enrolment Contract.

Section 13: Contact Information

If you have questions about your course, these policies, or your learning experience, please contact us.

Academy: Wrapture Beauty Academy

Email: info@wrapturebeautyacademy.com

Website: wrapturebeautyacademy.com

Online learning (Moodle): www.wraptureonlineacademy.com

Location: Manitoba, Canada

Provincial Regulator Quick Reference

Manitoba: Apprenticeship Manitoba (gov.mb.ca/apprenticeship)

Nova Scotia: Cosmetology Association of Nova Scotia (nscosmetology.ca)

Nova Scotia: Nova Scotia Apprenticeship Agency (nsapprenticeship.ca)

Saskatchewan: Saskatchewan Apprenticeship and Trade Certification Commission (saskapprenticeship.ca)

Acknowledgement

By enrolling in a Wrapture Beauty Academy course, accepting the Terms and Conditions before payment, and completing the policy acknowledgements in the Moodle learning platform, students confirm that they have been provided access to this Certificate Course Handbook and the Important Regulatory Notice, have had the opportunity to review them, and agree to follow the policies and procedures outlined within them during their enrolment.

WBA Certificate Course Handbook · Version 1.0 · Effective October 2026

Download the PDF

Full policy

Privacy Policy

Version 2.0 · Effective October 2026

The Wrapture Beauty Academy website automatically collects limited technical information, described below. Information that identifies you, such as your name, phone number, or email address, is collected only when you provide it, by contacting us by email, by telephone, in person, or through an online form.

Information collected automatically via the Internet

The Wrapture Beauty Academy website logs http requests to our server. These logs capture computer information, navigation and clickstream data.

Some of the information collected does not identify who you are. Other information, such as your domain name or IP address, may identify you depending on the naming standards followed by your Internet service provider. You may wish to ask them about their policies and practices.

Our server logs are not linked to the identity of individuals. They record:

• The Internet domain and IP address from which you access our website;
• The type of browser and operating system used to access our site;
• Screen resolution of your monitor;
• The date and time you access our site;
• The pages you visit; and
• If you linked to the Wrapture Beauty Academy website from another website, the address of that website.

This information is used to help us make our site more useful to our audiences by learning about the number of visitors to our site, and by monitoring traffic patterns and the types of technology our visitors use. We use this information in aggregate and do not use it to build profiles of individual visitors, except as described under Cookies.

Visitor information is used only by Wrapture Beauty Academy personnel who need it for legitimate business purposes, such as responding to a request, and by the service providers listed under Third-Party Software, which process it on our behalf.

Cookies

This website stores cookies on your device. Cookies collect information about how you interact with our website and allow us to remember you. We use this information to improve and customize your browsing experience and to measure visits and marketing, on this website and on other platforms.

You can accept or decline non-essential cookies through the banner on our website. If you decline, a single cookie is used to remember your choice. You can also block or delete cookies in your browser settings.

We use cookies and similar technologies from the following providers:

• HubSpot, to manage our contacts and website forms. If you have submitted a form, HubSpot may link your website visits to your contact record.
• Google Analytics and Google Ads, to measure how visitors use our website and how our advertising performs.
• Meta (Facebook and Instagram), to measure and show our advertising.

Each provider handles information under its own privacy policy.

A cookie is a small piece of text information that is sent to your browser when you access a website. Your browser will return this cookie information to the domain where the cookie originated. The length of time that the cookie will reside on your machine will depend upon the specific set-up of the particular sites you visit.

If you are concerned about the use of cookies, you can refer to the help information in your browser software for information on how to disable cookies. If you wish to delete cookies from your machine, consult your browser’s help files for instructions on how to do so.

Security

For site security purposes, Wrapture Beauty Academy employs software programs to monitor network traffic that identifies unauthorized attempts to upload or change information, or otherwise cause damage.

Security logs are used only to protect the website and may be shared with law enforcement where required by law.

Information Provided via Emails, Web Forms, and Phone Communications

If you provide personal information by email, by telephone, in person, or through a form on our website, we will use that information to respond to your message and to help us get the information you have requested.

Wrapture Beauty Academy and its subsidiaries do not collect personal information for the purpose of resale or distribution to third parties for use unrelated to Wrapture Beauty Academy and its subsidiaries.

Messages sent via the Internet can be intercepted. If you are concerned about sending your personal information to us via the Internet, you can use another method, such as telephone or regular mail.

Marketing Communications

We send promotional emails and messages only to people who have agreed to receive them, for example by checking the marketing box at registration or checkout. Messages about a course or booking you have made, such as confirmations, access instructions, and course updates, are sent regardless. You can unsubscribe from promotional messages at any time by using the unsubscribe link or emailing info@wrapturebeautyacademy.com.

Students and Online Courses

When you enroll in a course, we collect the information needed to administer your enrollment, including your name, contact details, province of residence, and payment information processed by our payment provider. For diploma programs, we also collect your Social Insurance Number, used only to issue the T2202 tax slip, and government-issued identification to verify your identity. During a course, the Moodle learning platform records your course progress, quiz results, assignment submissions, and recordings of live sessions in which you appear. For courses with hands-on training, students and examination models complete a health screening and consent form, which is kept separately from Moodle and used only to decide whether a treatment is safe.

Enrollment and course completion records are kept until the end of the seventh calendar year after the course ends, so that certificates can be verified. Health screening and consent forms are kept until the end of the second calendar year after the course ends, then securely destroyed. Course activity in Moodle is deleted or anonymized after the course review period ends, unless it is needed for a complaint, appeal or legal requirement. Records for diploma programs are kept as required by The Private Vocational Institutions Act (Manitoba).

You may ask to see or correct the personal information we hold about you by emailing info@wrapturebeautyacademy.com. We respond within 30 days. Full details for online course students are in Section 8 of the Certificate Course Handbook.

Third-Party Software

Booking, registration, learning platforms, and data storage software, as well as communication platforms, are operated by trusted third-party software providers. Your personal information is securely stored and processed by these third parties solely for the purpose of delivering services on our behalf, in compliance with applicable privacy laws.

Our service providers include HubSpot (contacts, forms, and email), PayPal (payments), and Lambda Solutions (hosting for our Moodle learning platform). Some of these providers store information outside Canada, where it may be subject to the laws of that country.

Video Surveillance

Wrapture Beauty Academy operates video cameras at its premises at 983 St. James Street: at the main entrance (inside and outside), in the reception area, and outside the emergency exits. Cameras record images only, not audio. There are no cameras in washrooms, change areas, treatment areas, or classrooms, and none are directed into them.

Recordings are used to protect the safety of students, staff, clients, and visitors, to protect property, and to investigate an incident, a complaint, or a suspected breach of Academy policy. They are not used to monitor student performance or attendance. Cameras are not continuously monitored. Recordings are reviewed only where there is a specific reason, and only by the Director, the President, or a person they authorize.

Recordings are kept only as long as needed for these purposes and are then overwritten, unless they are preserved for an investigation, a complaint, an insurance claim, or a legal proceeding. They are disclosed outside the Academy only to the police or another authority on a lawful request, or where required by law. You may ask whether a recording of you is being kept and request access to it by emailing info@wrapturebeautyacademy.com. Access is given where it does not disclose another person’s personal information. Diploma students can find the full rules under Video Surveillance in the Student Handbook.

Your Choices and Complaints

You may withdraw consent to optional uses of your information, such as marketing, at any time. Withdrawing consent does not affect information we must keep to administer an enrollment or meet a legal requirement.

If you are not satisfied with our response to a privacy concern, you may contact the Office of the Privacy Commissioner of Canada.

Contact Us

The Director is responsible for the Academy’s handling of personal information. Questions about this policy, or requests to see or correct your personal information, can be sent to Wrapture Beauty Academy at info@wrapturebeautyacademy.com, by phone at (204) 894-4643, or by mail to 983 St. James Street, Winnipeg, MB R3H 0X2.

Full policy

Sexual Violence and Harassment Prevention Policy

Version 2.0 · Effective January 2026

Purpose

The purpose of this Policy is to clearly define the responsibilities of Wrapture Beauty Academy (hereinafter referred to as “the College”) in preventing and addressing sexual violence in accordance with The Sexual Violence Awareness and Prevention Act. This Policy sets out procedures to ensure a prompt, compassionate, and consistent response to disclosures and reports of sexual violence and to support all members of the learning community.

Scope

This Policy applies to all members of the Wrapture Beauty Academy community, including students, staff, faculty, administrators, contract service providers, contractors, officers, directors, and individuals who have contact with any students, volunteers, and visitors. This Policy applies to conduct occurring on College property, during school-related activities, and in digital environments connected to the College.

Overview

All members of the College community have a right to study and work in an environment free of sexual violence and sexual harassment, and as such, individuals who report an incident of sexual violence or sexual harassment are to be treated with dignity and respect.

While anyone can be a target of sexual violence and/or harassment, the College recognizes that certain populations are at greater risk of sexual violence in Canada, including:

• Young women and girls.
• Indigenous women.
• Women living with cognitive or physical disabilities.
• Individuals within the LGBT2SQ+ community.
• Newcomer women and women from ethnocultural and racialized communities.

We recognize that many of our students attending Regulated Colleges fall within these populations, and we want to emphasize that it is our intent to assure a positive learning environment for all our students regardless of the population(s) they may belong to. To address this, we have called upon members from all populations in the development of this policy.

In addition, sexual violence and harassment often goes unreported, particularly by men, members of religious communities, and/or those who have experienced sexual violence and/or harassment and do not want to relive the trauma. The College encourages anyone experiencing sexual violence and/or harassment to report the perpetrators and seek support through the College or otherwise.

Policy Objectives

Prevention

The focus of this Policy is on prevention. Prevention efforts will focus on creating respectful, inclusive, and safe spaces by promoting equality and dignity for all community members. The College will review physical spaces for safety and reinforce messages of zero tolerance for sexual violence.

Through the application of this Policy, members of the College community will be aware that the health and safety of students, staff, faculty, and visitors are paramount. In addition, students, staff, and faculty will also be aware that any member of the College is ready and willing to provide any support for those experiencing sexual violence or harassment or the threat of same. The goal is to produce an environment where students, faculty, and staff feel safe, and where they understand the policy and how it is applied.

Toward this end, the College will educate and train faculty, staff, and students about this Policy and how to identify situations that involve or could progress into sexual violence or sexual harassment, and how to reduce these forms of prohibited behaviors.

Student Awareness

The College ensures the student body is aware of the policies and procedures regarding sexual harassment through the following:

• The Policy is presented to the students as a part of their student handbook and in accessible formats upon request.
• The Policy is discussed at least twice per year with enrolled students through either a group presentation and/or online training module.
• The College may provide periodic communications circulated to the students through the College media channels, where applicable and appropriate.
• The College will ensure that all students have access to the Policy by posting it to the College website.
• The general content of the Policy and where it can be found in its entirety is covered during student orientation.

Students may approach any staff or faculty member to indicate that they need to speak to someone regarding an issue with sexual harassment or violence. That individual will direct the student to the appropriate staff member, if necessary. As part of their training, all staff and faculty will know where to direct students as appropriate.

Since students may feel more comfortable with a specific staff or faculty member, everyone will receive the same training in disclosure and working with those who have experienced sexual violence or harassment.

Staff and Faculty Training

The training will be held annually and will cover:

• What is sexual violence and harassment? Many students do not realize that repeated attempts to ask someone out, particularly when asked to stop, can be considered harassment.
• What is consent? This is another area where students need to understand the nature of consent and that it can be withdrawn at any time.
• How to report an incident and who in the College will be responsible for any follow-up. This includes the options for reporting and disclosure.
• Education on the subject of sexual violence, including awareness of how social media can potentially be involved.

The College will ensure that senior staff and those individuals responsible for the inquiry process and handling of any concerns raised by the student will have participated in internal training provided by the College on responding to disclosures sensitively and in a trauma-informed manner, with a focus on awareness, monitoring, prevention of sexual harassment, and cultural sensitivity.

The College will also educate individuals not normally a part of the College community by providing them with the Policy. This will include individuals who may interact with the students periodically, such as external contractors and service providers.

The College recognizes the sensitive nature of sexual harassment of any form and wishes to assure all members of our community that we will approach any such sharing of information with compassion and understanding. However, all members of the community should be aware that, depending upon the wishes of those who have experienced sexual violence and/or harassment, the College may be limited in its ability to perform any form of inquiry to determine the validity of a complaint. It is the intent of the College to provide a supportive role and assist the individual by way of the following:

• Educating all members of our community on sexual harassment and prevention;
• Listening to complaints and disclosures and responding in a sensitive and understanding manner;
• Providing information to the student about the College’s response procedure;
• Offering information or making referrals to support service providers with experience addressing sexual assault and trauma;
• Providing the individual with reasonable accommodation while on campus; and
• Making the student aware of their options, to meet the needs of those who have experienced sexual violence and/or harassment and ensure those needs are addressed:
  • Bring the matter to the attention of a College staff person by sharing their experience or concern. Such staff persons may be College counselors, instructors, or appointed individuals. Please note that the College’s ability to take any formal action will be limited in such incidents.
  • Raise a formal complaint where the student wishes some form of action be taken to alter their learning environment or involve the College in possible discussion with the individual on their behalf.
  • Initiate a more formal written complaint, which may involve investigation by an external body or legal action.

Reporting and Responding to Sexual Violence

Where a complaint of sexual violence or sexual harassment has been made, the College will take the following actions where applicable:

• Immediately provide the information for available resources.
• Provide those who have experienced sexual violence or sexual harassment with information about reporting options, and seek clarification on what the individual would like to do next (disclose, seek support, or seek law enforcement).
• Respond promptly to any complaint and provide reasonable updates to the complainant and the respondent about the status of the inquiry.
• Assist those who have experienced sexual violence or sexual harassment in obtaining counseling and medical care.
• Provide those who have experienced sexual violence or sexual harassment with appropriate academic and other accommodation.
• Provide on-campus inquiry procedures for sexual violence and sexual harassment complaints.

All members of our College community will take all reasonable steps to prevent sexual violence on our College campus or at College events. All staff and faculty will report immediately to the Director/President or Assistant Director/President if they are subject to, witness, or have knowledge of sexual violence, or have reason to believe that sexual violence has occurred or may occur.

To the extent possible, the Director/President or Assistant Director/President will keep all information disclosed confidential, except in circumstances where it believes an individual is at imminent risk of self-harm or of harming another, or there are reasonable grounds to believe that others in our College community are at risk. Records of disclosures or reports will be securely stored in accordance with applicable privacy legislation.

Reporting and Disclosure Options

Individuals who experience or witness sexual violence have multiple options for support and reporting. They may choose to disclose the incident to a trusted staff member, contact law enforcement, or access counseling and medical supports without making a formal report. When a disclosure is made, the College will respond with compassion, maintain confidentiality, and offer accommodations such as academic flexibility or changes in class arrangements.

Our College recognizes the right of the complainant to determine whether their complaint will be dealt with by the police and/or College management. However, in certain circumstances, the College may be required by law or its internal policies to initiate a more formal internal investigation and/or inform police without the complainant’s consent, if it believes the safety of members of its College community is at risk.

Support without Official Complaint

If a member of the College community believes they have been sexually harassed, they may choose not to put forward a formal complaint, but rather wish to have the school assist them through the emotional crisis. The individual discloses to seek emotional support, medical support, or advocacy, but not to report to authorities.

If the individual chooses this option, the College will provide a compassionate, supportive role. The role in this situation is primarily to be a listener and provide the student with the resources available to them.

Action Where Harassment Has Been by a College Community Member

If a member of the College community believes they have been sexually harassed by a member of the community, they may:

• Confront the harasser personally or in writing, pointing out the unwelcome behavior and requesting that it stop; or
• Report the complaint to the Director/President or Assistant Director/President in writing.

Upon a complaint of alleged sexual harassment being made to the Director/President or Assistant Director/President, management will initiate an inquiry.

Actions Where Harassment Requires Involvement of External Bodies

Should the individual wish to lodge a complaint with the local police department or seek medical assistance, the College will provide a supportive role by providing contact information and assisting with the initial communication to the appropriate body.

Disciplinary Measures

If it is determined by the College that a member of our College community has been involved in sexual violence or sexual harassment of a member of our community, immediate disciplinary or corrective action will be taken, up to and including termination of employment or expulsion of a student.

In cases where criminal proceedings are initiated, the College will assist police agencies, lawyers, insurance companies, and courts to the fullest extent. Where criminal and/or civil proceedings are commenced in respect of allegations of sexual violence or sexual harassment, the College may conduct its own independent inquiry and make its own determination in accordance with its own policies and procedures.

Making False Statements

It is a violation of this Policy for anyone to knowingly make a false complaint of sexual violence or sexual harassment or to provide false information about a complaint. Individuals who violate this Policy are subject to disciplinary and/or corrective action, up to and including termination of employment or expulsion.

Conversely, the College is aware that false reporting of sexual assault is very rare and will therefore take each allegation seriously.

Reprisal

It is a violation of this Policy to retaliate or threaten to retaliate against a complainant who, acting in good faith, has brought forward a complaint of sexual violence or sexual harassment, provided information related to a complaint, or otherwise been involved in the complaint inquiry process.

Public Reporting

The College will make the student body and public aware of its compliance with this Policy by stating on its website and in printed matter the following:

• Posting the Policy on the website and providing access to a copy through enrollment documentation, as well as the student and staff handbooks.
• Using surveys or other methods to solicit feedback from students and staff regarding the content and application of the Policy.
• Preparing an annual public summary detailing prevention, awareness, and training activities conducted. No personal or identifying information will be disclosed in public reports.

Policy Development and Review

The Policy is reviewed periodically in consultation with staff, faculty, and students to ensure it remains effective and aligned with current legislation and best practices. Input from these reviews is used to update the Policy as required by circumstance, but no less than every four years. This review process includes:

• General feedback from staff and faculty regarding the current Policy and any changes or additions suggested.
• Feedback from students gathered from periodic surveys of the student body regarding knowledge of the Policy, its contents, and any issues that they may perceive or have experienced.

References

• The Sexual Violence Awareness and Prevention Act (S.M. 2017, c. 12, C.C.S.M. c. S145)
• The Advanced Education Administration Act (C.C.S.M. c. A6.3)
• The Human Rights Code (C.C.S.M. c. H175)
• The Manitoba Post-Secondary Sexual Violence Policy Guide (Government of Manitoba, 2018)
• The Personal Health Information Act (C.C.S.M. c. P33.5)
• The Freedom of Information and Protection of Privacy Act (C.C.S.M. c. F175)
• MACC Sexual Violence and Harassment Prevention Policy and Guidelines

Definitions

Consent

Consent is central to sexual assault. The Criminal Code of Canada defines consent as it relates to sexual assault as “the voluntary agreement of the complainant to engage in the sexual activity in question.” An individual must actively and willingly give consent to sexual activity. Simply stated, sexual activity without consent is sexual assault.

Young people, like many others, often do not fully understand consent and can feel that the line between consensual sexual acts and sexual assault can be unclear. This is particularly true when an acquaintance, friend, or partner is the perpetrator.

Consenting to one kind, or instance, of sexual activity does not mean that consent is given to any other sexual activity or instance. No one consents to being sexually assaulted.

Where consent does not exist (lack of agreement): a person can express a lack of agreement verbally or through conduct (such as physically resisting advances). The Criminal Code makes it clear that a person can, after initially giving consent to engage in sex, revoke consent at any time by expressing a lack of agreement to continue engaging in sexual activity.

In other words, consent:

• Is never assumed or implied
• Is not silence or the absence of “no”
• Cannot be given if the individual is impaired by alcohol or drugs, or is unconscious
• Can never be obtained through threats or coercion
• Can be revoked at any time
• Cannot be obtained if the perpetrator abuses a position of trust, power, or authority

It is not for the College to weigh or determine whether or not consent has been given. The purpose of the Policy is to inform all members of the community of their responsibility to eliminate harassment and inform those who have experienced sexual violence and/or harassment of their rights.

For more information on consent, please refer to gov.mb.ca/youarenotalone/consent.html.

Cyber Harassment/Cyber Stalking

Often used interchangeably, cyber harassment and cyber stalking are defined as repeated, unsolicited, threatening behavior by a person or group using cell phone or internet technology with the intent to bully, harass, and intimidate an individual. The harassment can take place in any electronic environment where communication with others is possible, such as on social networking sites, on message boards, in chat rooms, through text messages, or through email.

Date Rape

The term “date rape” is interchangeable with “acquaintance sexual assault.” It is sexual contact that is forced, manipulated, or coerced by a partner, friend, or acquaintance.

Disclosure

For the purposes of this document, a disclosure is made to any individual other than the police or other judicial official.

Language

The use of words, expressions, jokes, and references that are unwelcome or that target specific populations can be considered an expression of sexual harassment. These include slurs used against populations, innuendos and references of a sexual nature, inappropriate questions, or continued solicitations.

LGBT2SQ+

The LGBT2SQ+ community includes people who identify as lesbian, gay, bisexual, transgender, Two-Spirit, queer, questioning, intersex, asexual, pansexual, and/or non-binary.

Rape

Rape is a term used to describe vaginal, oral, or anal intercourse without consent. Although the term is no longer used in a legal sense in Canada, as sexual assault is a broader term, it is still commonly used and widely understood.

Sexual Assault

Sexual assault is any type of unwanted sexual act done by one person to another that violates the sexual integrity of the individual. Sexual assault is characterized by a broad range of behaviors that involve the use of force, threats, or control towards a person, which makes that person feel uncomfortable, distressed, frightened, or threatened, carried out in circumstances in which the person has not freely agreed or consented to, or is incapable of consenting to. Sexual assault is a crime.

Sexual Violence

Sexual violence is any sexual act or act targeting a person’s sexuality, gender identity, or gender expression, whether the act is physical or psychological in nature, that is committed, threatened, or attempted against a person without the person’s consent, and includes sexual assault, sexual harassment, stalking, indecent exposure, voyeurism, and sexual exploitation.

Sexual Harassment

Sexual harassment is a broad term that covers any course of vexatious comment or conduct of a sexual nature that is known or ought reasonably to have been known to be unwelcome, including:

• offensive jokes or comments of a sexual nature;
• displaying of pornographic or sexist pictures or materials, including online;
• suggestive or offensive remarks;
• unwelcome language related to gender;
• remarks, jokes, innuendoes, propositions, or taunting about a person’s body, attire, sex, or sexual orientation;
• leering or inappropriate staring;
• bragging about sexual prowess;
• physical contact such as touching, patting, or pinching, with an underlying sexual connotation; and
• sexual solicitation or advance made by a person in a position to confer, grant, or deny a benefit or advancement to the person, where the person making the solicitation or advance knows or ought reasonably to know that it is unwelcome.

Stalking

Stalking is a crime called criminal harassment. Stalking consists of repeated behavior that is carried out over a period of time, and which causes a person to reasonably fear for their safety.

Victim Blaming

Victim blaming occurs when the victim of a crime or an accident is held responsible, in whole or in part, for the crimes that have been committed against them.

Sexual Harassment Resources

Women’s Shelters & Crisis Centres

• Agape House (Eastman Crisis Centre): agapehouse.ca · 204-346-0028 | 204-326-6062
• Alpha House Project: alphahouseproject.ca · 204-982-2011
• Aurora House: aurorahouse-sharethecare.com · 204-623-5497 | 204-623-0536
• Bravestone Centre Inc.: bravestonecentre.ca · 204-275-2600
• Flin Flon Safe Haven: womensresource.ca · 204-271-5375
• Genesis House: genesishouseshelter.ca · 204-325-9800 | 1-877-977-0007
• Ikwe-Widdjitiwin: ikwe.ca · 1-800-362-3344
• Jean Foister Place: nhcn.ca · 204-359-3444
• Mamewehetowin Crisis Centre · 204-553-2198
• Mary’s House (Samaritan House Ministries): samaritanhouse.net/shelter-housing · 204-727-1268
• My Sister’s House: aurorahouse-sharethecare.com · 204-623-5497
• NCN Women’s Shelter: ncncree.com · 204-484-2634 | 204-679-1996
• Nova House: novahouse.ca · 204-482-1200 | 1-877-977-0007 | 204-805-6682
• Parkland Crisis Centre & Women’s Shelter: parklandcrisiscentre.ca · 204-638-9484
• Portage Family Abuse Prevention Centre Inc.: abuseprevention.ca · 204-239-5233
• Thompson Crisis Centre: thompsoncrisiscentre.com · 1-877-977-0007 | 204-778-7273
• Wechihin Waskkahikan Women’s Centre: firstnationshelters.ca · 204-565-2548
• Willow Place: willowplaceshelter.ca · 204-615-0311 | 1-877-977-0007 | 204-792-5302
• Women’s Safe Haven Resource Centre: womensresource.ca · Crisis: 204-681-3105
• YWCA Westman Women’s Shelter: ywcabrandon.ca · 1-877-977-0007 | 204-727-3644

Crisis Lines (24/7)

Sexual Assault & Violence

• Sexual Assault Crisis Line: 1-888-292-7565 | Winnipeg: 204-786-8631 | TTY: 204-784-4097
• Klinic Crisis Line: 1-888-322-3019 | Winnipeg: 204-786-8686 | TTY: 204-784-4097
• Domestic Violence Crisis Line: 1-877-977-0007 | TTY: 1-888-987-2829
• Human Trafficking Hotline: 1-844-333-2211

Suicide & Mental Health

• Manitoba Suicide Prevention & Support Line: 1-877-435-7170 | TTY: 204-784-4097
• Deaf Access Counselling (24/7): TTY: 204-784-4097

Youth & Rural Support

• Kids Help Phone: 1-800-668-6868
• Manitoba Farm, Rural & Northern Support Services: 1-866-367-3276 | Winnipeg: 204-571-4180 (Mon–Fri, 10 am–9 pm)

Law Enforcement

If you are in immediate danger, call 911.

• Winnipeg Police Service, Sex Crimes Unit: General: 204-986-6222 | Confidential Detective Line: 204-986-6245
• RCMP: Local detachment offices (varies by community)
• Altona Police Service: 24-hr: 204-324-5353 | General: 204-324-5373
• Brandon Police Service: 24-hr: 204-729-2345
• Dakota Ojibway Police Service: Birdtail Sioux: 204-568-4621 | Canupawakpa: 204-854-2953 | Roseau River: 204-427-3383 | Sandy Bay: 204-843-7700 | Waywayseecappo: 204-859-5070 | Long Plain: 204-252-4480
• Sainte-Anne Police Service: 24-hr: 204-422-8209
• Winkler Police Service: Daytime: 204-325-0829 | After hours: 204-325-9990
• Morden Police Service: Daytime: 204-822-6292 | After hours: 204-822-4900

Sexual Assault Medical Response

• Manitoba SANE Program (Health Sciences Centre): hsc.mb.ca · 204-787-2071

Counseling & Mental Health Services

Sexual Assault & Trauma Counselling

• Klinic Sexual Assault Crisis Counselling: klinic.mb.ca
• Heartwood Healing Centre (formerly Laurel Centre): heartwoodcentre.ca
• Survivor’s Hope Crisis Centre: survivors-hope.ca · 204-753-5353

Community-Based Counseling

• Manitoba Farm & Rural Support Services: 1-866-367-3276
• Mount Carmel Clinic: mountcarmel.ca · 204-582-2311
• Women’s Health Clinic: womenshealthclinic.org · 204-947-1517
• Knowles Centre: knowlescentre.org · 204-339-1951
• New Directions: newdirections.mb.ca · 204-786-7051

Legal Services

• Community Legal Education Association (CLEA), Law Phone-In & Lawyer Referral Program: 204-943-2305 | 1-800-262-8800 · info@communitylegal.mb.ca
• Legal Help Centre, Unit 202 – 393 Portage Ave, Winnipeg: 204-258-3096 · info@legalhelpcentre.ca · Drop-in: Tue & Fri, 1:00–4:30 pm

Sexual Harassment Complaint Form

The Sexual Harassment Complaint Form is included in the full Sexual Violence and Harassment Prevention Policy (PDF). A designated staff member can provide a copy and help you complete it.

Sexual Violence and Harassment Prevention Policy · Version 2.0 · Effective January 2026